5 Reasons Why Your Business Needs an IT Managed Services Provider (MSP)
While Technology can be an integral part of a business, it’s often considered one of the most challenging to manage.
If your Business is small to medium-sized, then it’s likely your employees are busy across multiple tasks rather than focusing on their key role. However, there is a way to overcome this. One of the best options to help business owners better manage their Technology is partnering with a Managed Service Provider, also known as an MSP.
What is a Managed Service Provider?
Simply put, an MSP is your IT department. Managed Service Providers are companies that offer smaller businesses the ability to outsource the management of daily technology needs. This could be anything from technology-related breakages to apps needing an update to something much more complex.
Their role is to fix any IT problems that may occur. We often think of MSPs as business partners because, essentially, they help increase your business operations’ efficiency while supporting your overall targets.
Does my Business need an MSP?
Now, you may be wondering if your company needs an MSP. To help you decide if an MSP solves your technology problems, we’ve created a list of five reasons your business could benefit from outsourcing your IT management to an MSP.
1. Your Technology always seems to suffer issues.
To the untrained eye, the systems that we use every day might seem simple. The reason for this simplicity is that they are working as they should. The issue arises when the Technology and systems that support it begin to break down. This is when the complexity and quantity of problems become too complicated for an IT amateur. Regardless of this, all Technology will break or need an update over time. Knowing this, it is, therefore, wise to budget for any repairs or replacement. If you are experiencing continuous technology difficulties, your Business will suffer the consequences, leading to negative impacts on your profits and productivity, some-thing no business wants! Partnering with quality MSP offers reassurance, knowing that a team of trained IT experts can keep up with any demands and plan for future challenges. Working with an MSP reduces the maintenance and replacement costs, which will help your Business’s productivity, leading to financial gain.
2. You don’t have dedicated IT Support
As a small business starting, your employees will likely wear more than one hat. The dilemma here is that these employees are often unlikely to have much expertise in IT. Perhaps you have a couple of tech-savvy staff who can offer temporary solutions. Still, your business could suffer from a lack of knowledge in the latest IT development updates without an expert. Of course, another concern is that your employees focus their attention on IT needs rather than their job role, and the productivity of your new Business slows down.
While you may have an enthusiastic tech person on your team, likely, they may not be able to assist with complicated upgrades or even ensure that your current systems are secure and up to date. The difficulty here is that this might lead to future problems rather than solving the problems you already have. One option could be to hire a full-time IT employee, but this comes at an expense. On the other hand, working with an MSP can offer the same services but only a fraction of the price. The advantage here is that your staff can concentrate on their primary roles without juggling IT demands, while you have the peace of mind knowing that all your needs are sufficiently looked after.
3. You have budget challenges
One thing that cannot be planned for is the changing cost of Technology. The challenges you might face could range from replacing a new computer to installing a new server or at-tending a security issue. This makes it difficult to budget for any technology maintenance, especially if you are only a small business or just starting out. The answer for this is that IT partners work every month for a flat-fee. This allows a budget-friendly approach, enabling companies to predict the overall costs while keeping systems last longer.
4. You want to adopt tech faster but struggle with priority
From servers to email systems and computers to mobile devices, there will always be something requiring ongoing maintenance. Most small businesses are not equipped with the knowledge to fix multiple problems. They will find themselves wasting time deciding whether to update a server or look for a new email solution first, let alone knowing how to overcome these problems. Without technology expertise, it’s hard to answer these questions, and the urgency of a situation can add unwanted pressure to the Business. By out-sourcing your technology management, you allow the company to concentrate on these challenges, who can take the time to understand your company’s needs, prioritising areas that require replacing or repairing.
5. The people looking after IT are overwhelmed
As we mentioned earlier, your current IT demands are likely serviced by your employees, which is overwhelming for them if they have their primary job to focus on. Even if your Busi-ness has a dedicated IT team member, they could be overwhelmed by the amount of work needed. Cutting corners will only lead to further problems down the line and probably come at an expense. The benefit of using an MSP is that you do not need to outsource the entirety of your IT needs. Suppose you have an employee who can work on one area of your technology requirements rather than struggling to fix it all. In that case, you can outsource an MSP to cover the other aspects that need attention, allowing everyone to work efficiently in their key roles.
Partnering with an MSP means they will have your business running smoothly and efficiently, taking away the stress of any IT problems while you focus on achieving your goals. If you have any IT trouble, contact us today to work with you to get your Technology operating at its best.