IT Managed Services London Comprehensive Guide In today’s competitive business environment, having a reliable IT infrastructure is essential for success. Managed IT services are becoming
How to Stop Human Error Impacting Your Cybersecurity
Some companies spend hundreds of thousands of dollars every year on fortifying their IT infrastructure and preventing cyberattacks, only for their employees to accidentally click the wrong link or fall for a scam and severely damage the entire network. Your cybersecurity might be at risk due to your staff’s user error and lack of IT awareness.
Data breaches are becoming increasingly commonplace as hackers will attempt any route or scam to access your network and steal your sensitive information. You don’t want your employees to be the cause of a server shutdown, so follow the tips below to prevent it.
Manage Your Passwords
Your first step should be to enforce the use of reliable and safe passwords. Most tech users fail to adequately protect themselves from cyberattacks because they have simple passwords repeated for various accounts, which are incredibly easy to break into. Passwords should always be quite long, with at least twelve characters, and contain both lowercase and uppercase letters. It should also include numbers and special symbols, all within a random order. Please don’t use any actual words or phrases in your code, either, as hackers utilise software to run it through a dictionary until it finds the correct word.
After your employees have updated their passwords, introduce online password vaults to avoid writing the codes down. These online applications will keep track of your various passwords, so you don’t have to memorise those random lines for everything. Ideally, you and your employees learn your main account username and password and let the vault remember the rest. It’s much safer than keeping a physical list or using online notes. Also, you’ll need to change passwords every quarter or so to prevent break-ins.
Limit User Access
Once you’ve created a solid username and password list for your accounts, you will need to carefully decide who has access to it. It would be best to select a few key employees to know the credentials to your protected IT systems. Those chosen will be more inclined to take careful measures when handling the details because they are part of a limited pool of entrusted employees. If too many people have the login information, you lose visibility and accountability–you will have difficulty pinpointing exactly where an access point was breached and by whom.
Keep your login details confidential and only share them with those who really need to know. Remind them that it is best not to write passwords down, and if they do, to not leave them in an unsecured place where someone can readily access them.
Offer Training Programs
Regardless of your business’s size and whether you think you don’t have any sensitive data, you can still be the target of a cyberattack. One of the easiest ways for hackers to breach your network is by tricking your oblivious employees. How will they help protect your IT infrastructure if they have no way of recognising whether something is malicious? Help your staff by enacting computer training programs within the workplace.
You can teach them how to manage the company’s information, use password managers, and discern suspicious material among their notifications. Educate them on the various types of cyberattacks to instill safer computer habits. You can continuously train them by sending out newsletters and quick explainer videos on a range of IT topics so they’re constantly reminded of their responsibilities to secure your network.
Encourage Positive Attitudes
There is nothing worse for an employee than to have a boss who reacts negatively to everything. If someone makes a mistake, they won’t want to tell you if they know you’ll explode at them. Instead, encourage a positive working environment and create a work culture where your employees readily go to you and share their mistakes.
Brevity is crucial in IT defence, so you will want to get on top of any technical issues as quickly as possible. You can only do that if you know about the error as soon as it happens. Please don’t make your employees feel like they have to hide their simple mistakes because it will only result in more damage to your business.
Seek A MSP
If you find that you’re having a challenging time dealing with your employees’ computer habits and need help with data breaches, seek professionals to assist you and your IT department. A capable IT support company can run assessments on your infrastructure, pinpoint its weaknesses, and create the groundwork to strengthen it.
They will take on the task of resolving any issues from a cyberattack and monitor your systems to get your business online and back on track. With a dedicated IT service provider, you will have an extra layer of defence against cybercriminals and avoid any severe damage caused by human error.
It can be pretty stressful to operate a business knowing that your employees can completely shut down your IT systems with their lousy computer habits. Stress the importance of secured networks to them and train them on developing safe behaviours. Update your usernames and passwords, introduce password managers, and limit employee access to sensitive credentials and data. Above all else, ensure that you create a positive work culture where anyone can quickly reveal a mistake and not feel judged for it. You must be proactive in your cybersecurity approach, so follow these steps to stop any human error from impacting your IT infrastructure.
If you like the sound of the ‘hands-off’ experience and having your IT and Cybersecurity taken care of by highly trained professionals, we would love to hear from you. Call our friendly team of experts on 0345 314 2001 for a relaxed chat about how we can make all this happen for you.
Alternatively, feel free to email us from our contact page here.
Our team is ready and waiting to help in any way they can.
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