IT Company London

In the present day, every London business relies on some form of IT system for its success. Knowing that IT is very much industry-specific and varies from company to company, our personalised service ensures we put together a strategy to manage your company’s IT needs in a way that is perfect for you. Our experts can help you by providing a range of IT solutions, including but not limited to:

IT support.

Our helpdesk at our Essex office is open 24 hours a day, seven days a week, 365 days a year. At Teck Genius, we understand that your IT systems need to be in operation round the clock, so we have an expert on hand to assist with first, second, and third-line IT enquiries regardless of the time of day.

You don’t need to worry about long wait times or outsourcing, either. Our experts respond in minutes, and we never outsource any of our work to other countries. You can be assured that when you partner with Teck Genius, you will receive round the clock support from a UK technician, no matter how small or large your IT challenge is.

Managed Services. 

IT support isn’t just about problem-solving and fixing issues as they arise. A big part of our service to our clients is managing services as we go. This includes managing and monitoring your server, hosting, email, and end-user computing to ensure your system won’t encounter any preventable bugs or issues at inopportune moments.

As your company grows, your IT systems and processes must grow simultaneously. After getting to know your London-based business’s needs and aspirations, we carry out regular maintenance work and updates on your IT systems to ensure they’re fit for purpose and you and your staff have everything you need to achieve your business goals.

Cloud Services. 

We support our London-based business clients to leverage the power of the cloud, which in turn provides significant cost saving opportunities. Cloud computing places all of your data and applications in a virtual data centre, which can then be accessed anywhere at any time, providing you have an appropriate device and a stable internet connection.

With so many cloud-based services available to your business, we put together a range of options based upon the needs and requirements of your company. We don’t recommend specific vendors based upon commercial gain and provide you with options that will enhance your business operations and give you the best possible opportunity to grow and expand your London based company.

IT Consultancy.

Having decades of experience in supporting small and medium sized London businesses, our experts can offer you bespoke, industry-leading advice that is designed to help your business expand and thrive. IT consultancy is helpful for your business for a number of reasons, and we can consult and advise on the following issues:

• Strategic IT advice that is relevant to your company’s growth objectives.
• Email/Server migration options to suit your business needs.
• Hardware and desk-based computing options for your employees.

Cyber Security. 

In the present day, it’s never been more critical to protect your London business from the threat posed by cybercriminals. With millions of cyber threats detected every day, your systems must be regularly updated with state-of-the-art anti-viral software and are manually checked for any bugs or potential hacks.

Teck Genius experts take cybersecurity very seriously, and we work hard to recognise any nascent threats before they materialise. If your systems are affected by a cyberattack, our experts are on hand to protect your work and help you return to business as usual as quickly as possible.

Mailbox and Data Migrations. 

Something that we’ve helped several London businesses with in recent times is email mailbox and data migrations. We have transferred our clients to and from platforms like Exchange, Microsoft 365, and Gmail and helped them find a suitable platform for the needs of their employees.

We back this up by ensuring that all personal data and contacts are migrated over to the new platform alongside the email account, ensuring you don’t need to worry about losing important emails and your relevant contact information.

Voice and Data Solutions. 

At Teck Genius, we can help to modernise the communications of your London-based business. We provide hosted PBX, SIP and digital telephony services that are advanced, cost-effective, and secure. In addition, our voice and data solutions enable you to connect more easily with your team internally, no matter what the mode of communication.

While your company may be based in London, we can support you in pursuing national or international business opportunities by integrating seamless voice and video calling options into your IT systems. We can help you get the most out of software like Microsoft Teams and advise you on the most suitable communications platform for your company.

On-Demand Support from a VCTO. 

While Teck Genius offers remote support, our level of assistance will be an asset to your business. Our virtual expert services offer you the chance to tap into our specialist knowledge as and when you require it. We are committed to providing a high-level IT specialist to help your London business with some of the following aspects of your IT support package:

• In-depth cybersecurity strategy.

• Technology assessment.

• Cloud advisory service.

• Technology road mapping.

By allocating your company the time of a Virtual Chief Technology Officer (VCTO), we’re providing you with access to that C-level executive that your London-based business needs without having to pay that executive salary. Such a solution has proven extremely popular amongst our current clients.