IT Support In Essex
Teck Genius provides IT Support and Cyber Security Services that your business can depend on. As a managed IT, service provider, we offer various managed IT services.
Our IT solution services are offered to companies across the Essex region, covering Chelmsford, Basildon, Romford, Brentwood, Grays, Loughton, Harlow, Colchester and all areas in between.
Teck Genius is an IT company providing enterprise-level IT support services across Essex, London, the South-East and the United Kingdom. We can service client IT support demands across Europe and the World due to our extensive partnerships, which makes us your turn-key managed IT support company and partner.
Our fully staffed 24/7 IT service support boasts a large team of multi-skilled IT engineers and consultants available at your disposal as and when needed. Our proactive IT service support allows us to fully manage your IT infrastructure / Cyber security / IT Systems / Cloud services and remediate issues remotely using our remote support solutions. Should the need ever arise that requires onsite presence, you can rest assured that we can reach you within 60 minutes.
Our IT team is fully certified and experienced across multiple technologies and solutions. We hire only the most skilled support technician, and this allows us to resolve the majority of issues in a short space of time.
With our guaranteed response times, proactive management and monitoring and 24/7 support desk, you can be sure that your IT is in safe hands and will be fully managed.
IT Services in Essex
Your IT is critical to your business so you need a reliable IT support company in Essex. Teck Genius offer a host of fully managed IT services that include
> Voice and Data
To discuss these IT Essex services, please do contact us.
Why Essex IT Support?
Your business needs an IT service provider that understands where you are and can be onsite with you should the need arise. Teck Genius has a host of mobile IT engineers who can be with you within 60 minutes to resolve critical IT issues that need onsite fault resolution.
Our IT Services are tailored to your wants and needs, and our support package will be driven by your IT needs. If you need different support packages or varied levels of systems monitoring, then we can deliver that as part of the support package.
Benefits of IT Support Essex
Teck Genius covers all of Essex as part of its Managed Services capability. Having a partner that can be mobile and with you, if needed, is key in resolving issues. Whilst we fix over 99% of issues within the hour and remotely, the need to be onsite due to a local hardware failure will need attention.
Five reasons why you need IT Support in Essex
There’s no doubt about the fact that technology is one of the primary forces that shaping how businesses operate. What’s more, it’s continuously evolving, so leveraging the competitive advantage that is required means you need to be able to rely on a trusted technology services provider. Here are five reasons why you need an IT support partner in Essex.
Reason #1 – It’s More Economical
There’s a lot to your average IT network, with servers, storage, security and a whole host of elements that can work out quite costly. When you work with a trusted IT partner, you transform what is usually fixed costs into variable ones, providing extra financial wiggle room to work out your budgets accordingly. You cut much of that cost out through installation, maintenance, and servicing by only paying for the services used. This makes it more cost-effective for your business.
Reason #2 – Less Operational Downtime
IT technology and Cybersecurity are complex at the best of times, but it’s getting more complicated each year. When you use IT support, you get assistance from a team of professionals that understand exactly what it takes to maintain an uninterrupted service flow to all your users. Moreover, they know how to deal with incidents in the most time and cost-efficient way, which means less downtime for you.
Reason #3 – Concentrate on Your Core Business
For most business owners and managers, time is a valuable commodity. Installing and maintaining IT networks can be incredibly time-consuming, especially if your IT team’s training isn’t current. Managed IT support can take all of these problems off your desk so that you and your team can focus on the core business that makes you money.
Reason #4 – Enjoy More Scalable Resources
Smaller businesses often don’t have the necessary resources to implement and maintain the latest technologies and services. Still, the good news is that when enjoying managed IT support Essex businesses get on-tap expertise that allows this to happen. This results in greater scalability and flexibility and an IT network that can grow as you do.
Reason #5 – Help with Security & Compliance
Another way in which outsourcing IT support represents the best route relates to compliance and cyber security. Safeguarding data has been part of headline news for several years, with regulations like GDPR creating a lot of extra work for any business that handles customer data. IT professionals of this kind possess expert knowledge in this area, and with them in your corner, you get the reassurance of knowing that you’re always compliant and that your data’s safe.
Outsourced Managed IT Support Makes Financial Sense
When deciding whether to enlist 3rd party support for your IT needs, you only have to look at the financial and operational benefits of it. We’ve given you five reasons why it makes sense, and there are many more that we don’t have time to explore.
With us on board as your trusted IT partner, you get to worry less about the complexity and compliance of your IT and more about what you’re good at – creating great products and services for your customers. You also get access to expertise without spending money on training your staff – so it’s a win-win, whichever way you view it.
If you like the sound of the ‘hands-off’ experience and having your IT taken care of by highly trained professionals, we’d love to hear from you. You can get in touch via our website, www.teckgenius.co.uk where you’ll discover our full range of services that help you leverage the power of technology whilst enjoying the cost-savings it brings.
Or, call us on 0345 314 2001 for a relaxed chat about how we can make all this happen for you. Our team is ready and waiting to help in any way they can.
Locations We Cover In Essex
At Teck Genius, we’re proud to offer IT Support and Managed IT Services to a wide range of locations, ensuring that businesses all around can benefit from our expertise. Check out the list below to see if your area is covered:
But hey, don’t fret if your area isn’t on the list.
We also cover: Brightlingsea, Canvey Island, Chigwell, Coggeshall, Corringham, Danbury, Epping, Frinton-on-Sea, Great Dunmow, Halstead, Heybridge, Ingatestone, Laindon, Langdon Hills, Loughton, Maldon, Manningtree, Ongar, Purfleet, Rainham, Saffron Walden, Shoeburyness, South Benfleet, South Ockendon, South Woodham Ferrers, Stanford-le-Hope, Stansted Mountfitchet, Tiptree, Upminster, Waltham Abbey, Westcliff-on-Sea
Give us a call, and we’ll be more than happy to discuss how we can still lend a helping hand.
With Teck Genius, you’re never too far away from top-notch IT support and services
FAQ on IT Support in Essex
Do you support all IT systems? Regardless of On-prem or Cloud services?
Yes. TeckGenius are an IT company about delivering a technical support service that is optimised to your business and IT systems today and in the future. We will work with you to ensure we have the right support tailored to its needs.
Do your support services include a help desk and support ticket based system?
Yes, we operate on a Service Desk basis which means that our users would create a support ticket and that would have a priority and service based level against it. So whether you need urgent support or just standard technical support; we got you cover.
Do TeckGenius provide cyber security support services?
Yes, TeckGenius can be your trusted cyber security support service operator and partner and we will work with you to ensure your users, data and systems are protected 24/7. More over, we will advice and help manage your cybersecurity strategy (including cyber essentials) and information security management to keep your business safe.
Do TeckGenius offer digital transformation services?
Yes. TeckGenius can own, manage,support and operate your digital transformation.
Do TeckGenius offer hybrid working based support services?
Yes. We have worked with a large number of our clients and have helped them transition to work from home capability, especially due to the events of the last 2 years.
Do TeckGenius cover all areas for support in essex including the south east region?
Yes. We can cover all of the United Kingdom
Do TeckGenius help with collaboration tools including microsoft teams?
Yes. We do support Microsoft teams and the entire Microsoft M365 suite.
Do TeckGenius offer strategy and development consultancy for IT services?
Yes. We can offer project based or full time resources to organisations to free up your own resources.
What are your support service response times?
We publish our quarterly SLA’s on or website and strive for fast response times
Do TeckGenius offer no obligation chats about IT?
Yes. If you have any further questions then you can contact our company and we can offer no-obligation advice.
Do TeckGenius provide other technical specialist services?
Yes. We can provide bespoke support services either as a one-off engagement or ongoing support.
Do TeckGenius provide IT support to any businesses in Essex?
Yes. We don’t limit ourselves to sectors. We can provide IT support to any company in Essex.
Our managed service operates across all kinds of businesses in and around Essex.
Do TeckGenius provide managed support services in Essex and London?
Teck Genius are an IT company that act as a managed service provider which provides IT support and cybersecurity services in Essex and London (and now all of the UK). We operate a 24/4 help desk team, support capability and act as your trusted IT service provider.