IT Support for Charities
Teck Genius provides bespoke IT support services to charities, not-for-profit organisations, and NGOs in London, Essex, and the southeast of England. Our expert IT solutions ensure your third sector organisation can succeed and thrive, regardless of the current economic climate.
Industry-Leading IT Support for London-based Charities and Not-For-Profit Organisations
There are currently in excess of 168,000 registered charities in the United Kingdom, many of which operate from their base in London and the southeast of England. Organisations working within the third sector in the UK face so many unique challenges in relation to their funding and core operations, but technology has undoubtedly made their fundraising objectives easier to attain.
The majority of charities receive and process their donations online via platforms like Charities Aid Foundation. What’s more, the process of obtaining Gift Aid on donations, as well as performing critical financial tasks, are nearly always performed online, meaning that charities need to operate and maintain their essential IT systems to a high standard. Failing to do so can have a negative impact on their income streams and result in a loss of donations and supporters.
At Teck Genius, we provide an affordable and comprehensive IT support package to UK registered charities operating from London. In addition to sourcing and maintaining their hardware, we also offer bespoke solutions that help charities manage their complex CRM, donations, websites, and marketing campaigns. With fundraising such a competitive and challenging industry to operate within, we ensure our partners have the best possible IT systems to assist their success.
Digital Technology Will Continue to Accelerate Growth and Increase Trust in the UK Charity Sector
At Teck Genius, we recognise that digital transformation is an ever-evolving process. We’ve helped charities to adopt a wide range of digital tools in recent times that have improved their employee and donor’s experience. Much of the digitisation of the third sector has focused on enhancing payment options and streamlining online marketing campaigns, so charities can effectively generate income to support their beneficiaries and cover their core costs.
But one of the challenges that UK and London charities must address in the near future is that of trust in the sector, and we believe that digital technology is the perfect way to do this. A recent report from the Charity Commission explained that trust in the charity sector stands around 62%, meaning that approximately four out of every ten people in the UK don’t trust charities. The main reason for this is a lack of accountability and the potential for fraud in the sector.
Our experts believe that advances in blockchain technology will help improve transparency in the charity sector and build more trust between donors and charities. Many charities are already using software like Alice to enhance their management of donations and their overall finances. We at Teck Genius believe that even more organisations will follow suit in the near future to address this fundamental issue.
The Importance of IT Support for Your London-based Charity
You will be aware that we’re living in a digitising world. We’ve helped our charity partners embrace technology to boost their profiles and streamline their operations. As the UK goes cashless, we’ve supported charities to transition to contactless payment technology that has enabled the seamless processing and depositing of donations.
From an employee and volunteer perspective, we’ve helped charities in London streamline their operations and the administration of their work. When delivering projects with their beneficiaries, charities have traditionally been subject to vast amounts of paperwork and documentation, something that has been both laborious and costly in the past. But with the integration of a range of professional apps and industry-specific software, charities have refined and improved their administrative operations.
We’ve also seen a change in the way that many charities interact with their donors and potential supporters. Chatbots, or online virtual assistants, are often deployed by medium-large scale charities to assist with their customer service and are regularly monitored and updated by our experts to ensure they run smoothly. At Teck Genius, we help charities streamline and improve their operational and administrative systems to enable them to focus on their crucial fundraising and project objectives.
Why Partner with Teck Genius for IT Support for Your London-based Charity
As one of the industry-leading IT support providers in London and the southeast of England, Teck Genius is the perfect organisation to entrust with your organisation’s IT systems. We acknowledge that charities and other organisations operating within the third sector often work to tight budgets, and we develop a strategy and service that is affordable and relevant to your needs.
By partnering with Teck Genius, there’s no need for your charity to consider paying expensive overheads for an in-house IT team or splashing out too much money on pricey IT solutions that could be better spent elsewhere. Before partnering with your organisation, we sit down and listen to your organisation’s needs, objectives, and aspirations before developing an appropriate IT strategy to match.
This means you only need to pay for the IT support that you require, as and when you need it. Teck Genius can support your London-based charity with some or all of the following aspects relating to your digital processes:
> 24/7 advice and support from our UK helpdesk.
> C-level consultancy.
> Network design and management.
> Cybersecurity and disaster recovery.
> Data centre hosting.
> Pioneering cloud computing.
> Data migration.
You can’t understate the importance of developing effective IT systems for your charity. As well as optimising a bespoke solution, Teck Genius is also committed to ensuring your systems are GDPR compliant, protected from security breaches, and are not susceptible to the threats posed by cybercriminals who are seeking to steal your donor’s data or your hard-earned funds.
Whether your charity’s employees work on Apple, Microsoft, or Linux systems, our IT experts can devise the perfect IT solution and look after your IT systems. Our service guarantees around-the-clock solutions from our Essex-based office, as well as regular monitoring and updating of your software and applications in the background. Whatever issues your charity encounters with its IT systems, Teck Genius is on hand to solve them.
Partner with Teck Genius to Manage Your IT Support Today.
There’s little doubting the wonderful service that London-based charities provide to their project beneficiaries every year. But in an increasingly digitising world, you need to do everything you can to ensure your charity has capitalised on recent technological advances, so you can raise the funds that you require to carry out your work.
You can rest assured that by partnering with Teck Genius, you’re giving your charity the best possible chance of acquiring donors and supporters in the digital age. We take care of all of your IT systems and develop a customised IT support plan that is affordable and has the operational objectives and growth aspirations of your London-based charity at heart.
For more information, to request a quote, or inquire about partnering with Teck Genius to manage the IT support for your London-based charity or not-for-profit organisation, please get in touch with us today.