Teck Genius – Managed IT Solutions
A Managed Service Provider (MSP) is an organisation that works alongside you as a partner and assists in managing, supporting, and operating your IT Infrastructure and Services; they essentially act as your IT support company + IT solutions provider.
Teck Genius are one of London’s leading Managed IT Solutions provider delivering IT Support, Business IT Solutions, IT Consultancy, Data Backup, Network Support and specialist Modern Workplace knowledge across the Microsoft product stack. In addition, we also have a specialist Cyber Security capability that can deliver and implement your overall Cyber Security Strategy.
We provide a wide range of IT Support Solutions for businesses of all sizes and can service clients across Essex, London and the UK.
What Are Managed IT Solutions?
If you are looking for Managed IT Solutions or Services in London, our Managed Services are an effective solution for your business. We can offer services around all aspects
of infrastructure, applications, hardware and general technology-based strategy. Our Managed Service team are highly skilled and certified to implement the latest technology and can support both Windows and Mac networks.
What is Managed IT Support?
Teck Genius takes its service levels very seriously and so we almost become obsessive by nature when it comes to support our clients. An issue with your technology is something we don’t want and so should there every be a need for support then you can be rest assured that one of our skilled technicians will be on hand to resolve the issues. Our Service Desk can be reached by phone, email or portal and so your query will get the right level of support and resolution very quickly.
The Advantages of Outsourced IT support
Teck Genius see’s itself as an extension of your business and as such can flex up and down based on what you need. Often then not, we assist in operational support and project
based activity which allows core value add capabilities when it comes to deployment, managing and support your business. As part of this flexible model you can call in varied skills based on what you need and then return back to your normal team without having to more than you need to get the job done
Why do you need Managed IT Support Services?
Managed IT Service companies in London such as Teck Genius, provide you with via their Service Desk. Teck Genius have a 24 hour UK based Service Desk to ensure quick response times. Our Managed IT Support can work alongside your in-house IT Team or act as a fully outsourced IT Department. We can provide several Managed IT Services including Cyber Security, Cloud Solutions, DR and Backup, RMM, IT Consultancy and many more. In essence, you determine what we need to provide and we work back from that – this is what makes us a unique IT support company
How do I select my IT Solution Provider?
Teck Genius believe in working with you and your business to create and deliver a IT Support capability that meets your needs. We do not believe in rigid catalogue style of deliver where its akin to pegs and squares. Every business is unique and as such we want to work with you to understand your current issues and also your longer-term goals. Based on that; we can work to create a IT service that meets your needs, as opposed to just meeting ours. Whilst this is a unique approach, it is the reason that has seen us grow substantially in the past 24 months.
So, if you would like a chat about your IT and want to see how Tech Genius can help you then please feel free to contact us here